OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
113 ratings and 68 comments received in the last 90 days.
16 May 2025
Took over three hours to change a tire. Partly due to spending time doing a video message looking for other issues on my car that I didn't want done..i just wanted tire changed.
13 May 2025
They were friendly and helpful and got the work required carried out with little fuss.
12 May 2025
Courteous staff. Very helpful, knowledgeable and overall an efficient service. When I collected my car I really appreciated that it was ready in a timely manner. It had been washed and vacuumed inside. Attention to detail from start to finish.
12 May 2025
Gemma at the service desk was very helpful and verbally explained the work carried out.
12 May 2025
Very knowledgeable and friendly
08 May 2025
Communication was great and very friendly staff. Car ready on time and cleaned inside and out.
08 May 2025
Consistently excellent service
07 May 2025
Great staff - attentive and polite
04 May 2025
Everything was done as requested and on time.
18 May 2025
Good service and communication